March 9, 2020 at 4:10 pm #14553
Hi! I downloaded CMP from my Studiopress Pro Pack account, and when I tried to install it onto a new site, I get a site crashed email with the following error information. Could you help me solve this please?
WordPress version 5.3.2
Current theme: Course Maker Pro (version 2.0.3)
Current plugin: (version )
PHP version 7.0.15
An error of type E_ERROR was caused in line 16 of the file /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-content/themes/course-maker-pro/lib/theme-setup.php. Error message: Uncaught Error: Call to undefined function genesis_get_config() in /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-content/themes/course-maker-pro/lib/theme-setup.php:16
#0 /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-includes/class-wp-hook.php(288): course_maker_theme_support(”)
#1 /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#2 /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-settings.php(507): do_action(‘after_setup_the…’)
#4 /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-config.php(49): require_once(‘/hermes/bosnawe…’)
#5 /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-load.php(37): require_once(‘/hermes/bosnawe…’)
#6 /hermes/bosnaweb15a/b2177/ipg.highperformanceconsu/tttt/wp-admin/admin.php(34): require_once(‘/hermes/bosnawe…’)
#7 /Site URL:
March 9, 2020 at 5:03 pm #14555
Thanks for using our Course Maker Pro theme!
Course Maker Pro requires the Genesis Framework to function. It looks like you may not have the Genesis Framework theme installed in your /themes/ folder.
Can you confirm if you’ve installed the Genesis on your site before activating Course Maker Pro?
March 10, 2020 at 7:51 am #14558
Yes, the latest version of Genesis was installed on the site before I tried to activate Course Maker Pro.
March 16, 2020 at 9:24 pm #14566
That is very odd.
I’m reading the error message and it’s saying a Genesis function was not found, but this function is definitely included in Genesis Framework version 3.2.1 so I’m not sure why it would be reporting this. I do see that it is reporting on the WordPress site within the folder /tttt/ so I’m not sure if that makes a difference for you or not.
I would recommend the following:
- Backup your site
- Activate the TwentyTwenty theme
- Re-install the Genesis framework
- Re-install Course Maker Pro theme
- Activate Course Maker Pro
- Run the One-Click Theme Setup as described here: https://buildmybrandid.com/docs/course-maker-pro/one-click-theme-setup/
Please let us know if continue to have issues with installing Course Maker Pro.
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