I just installed the genesis framework on my new groundsite hosting. After this I want to upload the zip-file of course-maker. But it gives this error:
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I found an articel saying that it could me a memory problem or a plugin problem. All plugins are deactived. The hosting is new.
Who know’s this error and how to solve it?
I spoke to siteground hosting. They say the zip file is not right.
What i did was stay with my cursor on the zipfile and rightclick. Save as. Because if I click on that button I get this 404 page: http://buildmybrandid.com/wp-content/uploads/woocommerce_uploads/2016/07/course-maker-pro.zip
Please Help, BrandID.
Hi E.p.c.i. Voeten,
We are sorry to hear you are experiencing download issues. Thank you for letting us know.
We have reviewed your Order and have updated your account. You should be able to access the file now in the My Account > Downloads area:
We have also updated the Course Maker Pro zip file for all users, to ensure it is up-to-date. Please try downloading the Theme now in your Downloads area.
Let us know if you run into any other problems with the downloads.
Thanks and good luck using our Course Maker Pro theme!
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