This is a new WordPress install. I added the plugins that the widget import needed. I go to Customize, click Front Page Background Images, click Select Image under Welcome, click any image and click select and the screen hangs and eventually crashes. I have gone back and disabled all plugins and still crashes. I’ve used classic editor and Gutenberg. I have this theme on another site but wasn’t using the frontpage images. I tried to add an image to it and it crashes too. I tried the Call to Action section too and it crashed. Basically, I can’t add a background image to any of the frontpage widgets on either site.
Thanks for using our Hello! Pro theme.
At this time, Hello! Pro isn’t quite ready for the Gutenberg Editor yet… we’re currently in the process of updating the theme to be Gutenberg Ready.
With that said, everything should be working fine with the Classic Editor. Also to note: we’re seeing some strange issues with plugin updates, due to WP 5.0 releasing today… this may or may not be causing your problem.
I am still trying to troubleshoot your issue, but I have very limited information.
– Do you see any console errors when you click the “Select Image” button?
– Can you post a screen recording of this happening so I can see what it’s doing?
I went to the Welcome widget and removed the text widget and it let me add a picture. Not sure why that would matter. Maybe the widget importer tweaked something. Seems ok now. Thanks for the reply.
Ok, we’re glad you got it working.
That is strange, and I’m thinking it also might have to do with the Widget Importer.
Enjoy using the Hello! Pro theme!
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