After uploading theme “Hello Pro 3” to preview it… and now it will not allow it to be deleted. Please help. Thank you so very much.
Thanks for using our Hello! Pro 3 theme! We’re sorry to hear you’re experiencing issues.
First, ensure you have Activated a different theme other than Hello! Pro 3 — WordPress will not let you remove the current active theme.
Second, are you able to login to your server via FTP to remove or rename the folder /wp-content/themes/hello-pro-3/ folder? This is going to be the easiest method to remove the theme folder.
If you are not able to use FTP, I recommend downloading a File Manager plugin for WordPress, such as: https://wordpress.org/plugins/wp-file-manager/ — this will allow you to remove or rename the Hello! Pro 3 theme folder from within the WordPress Admin area.
Please let us know if you are able to get one of these methods to work, or if you see any errors during the process.
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