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Height of Home Welcome Background Image not as tall as Theme Demo

Home › Forums › Support › Themes › Hello! Pro 2 › Height of Home Welcome Background Image not as tall as Theme Demo

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  • This topic has 4 replies, 3 voices, and was last updated 10 months, 1 week ago by Alex Mustin.
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    • May 23, 2018 at 3:56 pm #6054

      ericjxn06
      Participant

      I am setting up the Hello Pro 2 theme per the instructions in the documentation, and I noticed that the height of my Hello-Welcome theme is not as tall as in the demo. The documentation has no instructions on how to make the background image appear of the same height as the demo. The height of the home background image is one of the reasons why I selected the theme.

    • May 25, 2018 at 2:50 pm #6071

      Alex Mustin
      Keymaster

      Hi ericjxn06,

      We’ve received your request, and we will look into your issue and respond as soon as possible.

      Thank you for your patience!

    • May 29, 2018 at 2:01 pm #6075

      Alex Mustin
      Keymaster

      Hi ericjxn06,

      Can you please provide us with a link to the site where you are experiencing this issue? If that is not an option, can you post some screenshots of the issue you’re having?

      This will help us better troubleshoot your issue.

      Thanks!

    • January 30, 2019 at 2:18 pm #6620

      scorchedrecords
      Participant

      I’m having the same issue.

      Sample Page

    • February 5, 2019 at 1:54 pm #6639

      Alex Mustin
      Keymaster

      Hi scorchedrecords,

      Thanks for using our Hello! Pro theme!

      This issue is happening on your site because you do not have any actual HTML content inside the “Welcome” widget area — you have text on top of your background image but no actual HTML text in the container.

      On our Hello! Pro Demo Site, we use a ‘Custom HTML’ Widget in the “Welcome” widget area, with the following content:

      <div class="text-left">
      
      <h2><strong>Welcome</strong> to my Virtual Office.</h2>
      
      <p>Memorable, distinct and unique -- that's what YOU are.</p>
      
      </div>

      When you have some HTML content in the widget area, it will make the section taller and the padding-top and padding-bottom will be applied, making the section appear like it does on our demo site.

      Here is our Hello! Pro Theme Setup Guide, for reference:
      https://buildmybrandid.com/category/hello-pro-theme/

      Thanks again and good luck using the Hello! Pro theme!

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